International Shipping from Hanoi

Name: Gateway Express - Hanoi
Telephone: 0938 373 343

Ship souvenirs, silk & personal items home from Hanoi ✓ Hotel collection arranged ✓ 150+ countries ✓ English support ✓ Customs handled

Need to ship packages internationally from Hanoi? Whether you filled a suitcase in the Old Quarter — Hang Gai silk, Bat Trang ceramics, lacquerware, propaganda art — or you’re an expat or student sending things home, Gateway Express handles the whole journey: collection in Hanoi, customs paperwork, and door-to-door delivery to 150+ countries.

We don’t have a walk-in office in Hanoi, and you don’t need one. We arrange courier collection from your hotel, hostel, or apartment anywhere in Hanoi, forward your items to our Ho Chi Minh City processing hub, then ship internationally via DHL, FedEx, or UPS. You deal with one English-speaking team from quote to delivery.

Main Hotline (English & Vietnamese): 0938 373 343 — also on WhatsApp & Zalo

How Shipping from Hanoi Works

Get a free quote — message 0938 373 343 with photos of your items and your destination country. We reply within minutes during business hours.
We arrange collection in Hanoi — a courier picks up from your hotel or address. A small domestic forwarding fee applies (quoted upfront, based on weight).
Processing at our HCMC hub — professional packing, weighing, photos, and full customs documentation.
International delivery with tracking — express service to your door in 2–6 business days after dispatch. Allow 1–2 extra days for the domestic leg from Hanoi.

Even with the forwarding fee, the total is usually cheaper than paying airline excess baggage — and your items travel professionally packed instead of gate-checked. Compare real numbers in our excess baggage vs shipping guide.

0938 373 343 0944 247 267

What Travellers Ship from Hanoi

Silk from Hang Gai street — scarves, tailored clothing, fabric by the metre (garment shipping guide)
Bat Trang ceramics — tea sets, vases, dinnerware, professionally cushioned (ceramics shipping guide)
Lacquerware (sơn mài) — trays, boxes, and wall art from the Old Quarter galleries (lacquerware shipping guide)
Vietnamese coffee — whole beans and phin filters, declared correctly for your country (coffee shipping guide)
Propaganda posters and artwork — rolled in tubes or flat-packed
Personal belongings and extra luggage — for expats, students, and long-stay visitors heading home

Not sure if an item can travel? Check what you can ship from Vietnam or send us a photo — we’ll confirm right away.

0938 373 343 0944 247 267

Popular Routes from Hanoi

Ship from Hanoi to USA

Care packages, souvenirs, and personal effects to all 50 states, with accurate declarations for US customs.

Transit time after dispatch: Express 4–6 days, Standard 8–15 days. 👉 Shipping to USA — rates & process

Ship from Hanoi to UK

Hanoi hosts many British travellers and English teachers. We ship silk, artwork, and personal items to all UK addresses with declarations prepared for UK customs.

Transit time after dispatch: Express 4–6 days, Standard 9–13 days. 👉 Shipping to UK — rates & process

Ship from Hanoi to Australia

Food and plant-based souvenirs are declared properly for Australian biosecurity — no surprises at the border.

Transit time after dispatch: Express 4–6 days, Standard 8–12 days. 👉 Shipping to Australia — rates & process

Ship from Hanoi to Europe

Germany, France, the Netherlands, and the rest of the EU — one accurate customs declaration, delivered door-to-door.

Transit time after dispatch: Express 4–6 days, Standard 9–13 days. 👉 See all destination countries

Flying Out of Noi Bai with Too Much Luggage?

Hanoi is where many trips end — after Ha Long Bay, Sapa, or Ninh Binh — and where the overweight-suitcase problem becomes real. On full-service carriers, shipping usually beats excess baggage fees once you are more than a few kilos over; run your own flight through our excess baggage calculator to see both costs side by side. Contact us at least 2 days before your flight so we can schedule collection and you fly out light.

Already left Vietnam and forgot something at a Hanoi hotel? We retrieve and ship it: forgotten item shipping from Vietnam.

0938 373 343 0944 247 267

Collection Areas in Hanoi

We arrange pickup across the city, including:

Hoan Kiem & Old Quarter — the main hotel district, same-area collection
Ba Dinh, Tay Ho (West Lake) — popular with expats and long-stay visitors
Dong Da, Hai Ba Trung, Cau Giay — universities and residential areas
Long Bien, Ha Dong, and outer districts — scheduled collection

For very large or high-value shipments (full relocations, artwork collections), contact us first — we’ll plan the safest routing and packing before collection.

Moving Out of Hanoi for Good?

Plenty of departures from Hanoi are not the end of a holiday. Teachers in Tay Ho, NGO and embassy staff, and students finishing a year all reach the point where a flat has to be emptied and 20 to 200 kg of used belongings has to follow them home or to the next posting. Those shipments run the same way as everything else we handle from Hanoi: a courier collects from your address, your things travel to our Ho Chi Minh City hub for packing and customs, then go out via DHL, FedEx, or UPS. Allow the extra 1–2 days the domestic leg adds, and book collection for the day before you hand back the keys rather than the morning of your flight. Used personal effects also need an itemised list on the declaration — we prepare that with you on WhatsApp or Zalo before anything is picked up.

👉 What to expect when shipping personal effects from Vietnam

Our Offices

Processing for Hanoi shipments happens at our headquarters:

Ho Chi Minh City (HQ): 72/5 Giai Phong, Tan Son Nhat Ward, Ho Chi Minh City — 0938 373 343
Da Nang (Central Vietnam branch): 09 Suoi Da 3, Group 24, Son Tra Ward, Da Nang City — 0967 348 268
Email: info@gatewayexpress.com.vn | Hours: Monday – Saturday, 8:00 AM – 6:00 PM

Also available: International Shipping from Ho Chi Minh City | International Shipping from Da Nang | International Shipping from Hoi An